CA Service Desk Manager

Average Rating:
Category: Help Desk Software

CA Service Desk Manager Software Information

Name:CA Service Desk Manager
Solution Type:Software
Core Function:Call Center Software,Help Desk Software,Knowledge Management Software
Initial Release:
Deployment Options:On-Premise,SaaS
Trial Available:
Free Version:
Licensing:Perpetual,Subscription
Target Market:Enterprise
Vendor:CA Technologies
Founded:1976
Web:Visit CA Technologies
Address:One CA Plaza
Islandia New York 11749
Country:USA
Main / Toll-Free Phone:1 800 225-5224  /  
Fax:
Ownership:Public
Symbol:CA
Summary:Either on-premise or on-demand. On-premise solution relatively strong migration to keep customers on current version. Integration with CA CMDB and other products.
Price Info:

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CA Service Desk Manager Overall Ratings

One Review

  1. Feedback: 6 positive, 2 negative

    Not impressed with the product, It’s very slow does not allow you to rapidly move through functions.

    I only type 110 WPM and I have to literally slow down to 1/4th speed because the product lags.

    The support team are awesome and really went out of their way to help, but it’s just too slow.

    Was this review helpful? Yes   No

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