Tivoli Service Request Manager (TSRM)

Average Rating:
Category: Help Desk Software

Tivoli Service Request Manager (TSRM) Software Information

Name:Tivoli Service Request Manager
Solution Type:Software
Core Function:Call Center Software,Help Desk Software
Initial Release:
Deployment Options:On-Premise
Trial Available:
Free Version:
Target Market:Enterprise
Web:Visit IBM
Address:1 New Orchard Road
Armonk NY 10504-1722
Main / Toll-Free Phone:800-426-4968  /  
Summary:IBM TSRM includes service desk, service catalog, Maximo SLA, and adapters for asset and inventory systems. Numerous IBM add-ons and adapters. Strong worldwide services,training, and support.
Price Info:

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Tivoli Service Request Manager (TSRM) Overall Ratings

One Review

  1. Kristen Agliano says:
    Feedback: 7 positive, 4 negative

    Terrible support and clunky product that lacks focus. Company has a history of overcharging and under delivering.

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