OTRS

Average Rating:
Category: Help Desk Software

OTRS Software Information

Name:OTRS
Solution Type:Software
Core Function:Help Desk Software
Initial Release:2001
Deployment Options:On-Premise,Hosted
Trial Available:yes
Free Version:Free
Licensing:Open Source
Target Market:Small Team,Small Business,Medium,Enterprise
Vendor:OTRS Group
Founded:
Web:Visit OTRS Group
Address:19925 Stevens Creek Blvd.
Cupertino CA 95014-2358
Country:USA
Main / Toll-Free Phone:(408) 725 7501  /  
Fax:(408) 725 8885
Ownership:Private
Symbol:
Summary:Strong feature set and active development. Features and interfaces rival those of many commercial solutions. Open source solution is backed by a paid services business model.
Price Info:Free Software - Optional pro services available

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