Help Desk and IT Software List

VendorSoftware NameRatingCalcRatingSoftware TypeWebsiteMain PhoneReviews
zendeskzendesk
3.2386363636363638Help Desk Softwarewww.zendesk.com(415) 418 7506Zendesk User Reviews
KayakoSupportSuite, eSupport
2.111111111111111Help Desk Softwarewww.kayako.com1-888-212-2140SupportSuite User Reviews
KayakoLiveResponse
3.3333333333333335Chatwww.kayako.com1-888-212-2140LiveResponse User Reviews
GWIiSupport
2.888888888888889Help Desk Software,ITSM Suitewww.isupport.com360-397-1000iSupport User Reviews
NumaraTrack-It!
2.75Help Desk Softwarewww.numarasoftware.com813-227-4500Track-It! User Reviews
OTRS GroupOTRS
2.4444444444444446Help Desk Softwarewww.otrs.com(408) 725 7501OTRS User Reviews
Best Practical Solutions, LLC RT
2.6666666666666665Help Desk Softwarewww.bestpractical.com+1 617 812 0745RT User Reviews
NumaraFootPrints
2.4814814814814814Help Desk Software,ITSM Suitewww.numarasoftware.com813-227-4500FootPrints User Reviews
Cherwell SoftwareCherwell
2.9444444444444446Help Desk Software,ITSM Suitewww.cherwellsoftware.com(719) 386-7000Cherwell User Reviews
Service-now.comService-now.com
3.0285714285714285Help Desk Software,ITSM Suitewww.service-now.com(858) 720-0477Service-Now.com User Reviews
MacsDesign Studio LLCWeb Help Desk
2.8333333333333335Help Desk Softwarewww.webhelpdesk.com1-877-943-0008WebHelpDesk User Reviews
SysAid TechnologiesSysAid
2.240740740740741Help Desk Softwarewww.ilient.com800-686-7047SysAid User Reviews
FrontRange SolutionsHEAT
2.861111111111111CRM,Help Desk Softwarewww.frontrange.com800.776.7889HEAT User Reviews
FrontRange SolutionsITSM
2.6944444444444446Call Center Software,Help Desk Software,ITSM Suitewww.frontrange.com800.776.7889FrontRange ITSM User Reviews
SunView Software Inc.ChangeGear
4.285714285714286Help Desk Software,ITSM Suitewww.sunviewsoftware.com813.632.3600ChangeGear User Reviews
LANDeskLANDesk Service Desk
2.5714285714285716www.landesk.com1-800-982-2130LANDesk Service Desk User Reviews
Axios Systemsassyst
2.150943396226415Help Desk Software,ITSM Suitewww.axiossystems.com+1 (703) 326 1357assyst User Reviews
BMC SoftwareBMC Remedy Service Desk
3.2222222222222223Help Desk Software,ITSM Suitewww.bmc.com(713) 918-1371Remedy User Reviews
BMC SoftwareBMC Service Desk Express Suite
3.5555555555555554Call Center Software,Help Desk Softwarewww.bmc.com(713) 918-1371Service Desk Express User Reviews
BMC SoftwareBMC Remedy IT Service Management Suite
3.111111111111111Help Desk Software,ITSM Suitewww.bmc.com(713) 918-1371Remedy ITSM User Reviews
BMC SoftwareRemedyForce
3.5Call Center Software,Help Desk Softwarewww.bmc.com(713) 918-1371ServiceDesk on Force.com User Reviews
CA TechnologiesCA Service Desk Manager
2.5555555555555554Call Center Software,Help Desk Software,Knowledge Management Softwarewww.ca.com1 800 225-5224CA Service Desk Manager User Reviews
HP HP Service Manager
3Call Center Software,Help Desk Software,ITSM Suitewww.hp.com(+1) 650-857-1501HP Service Manager User Reviews
EMCVMware Service Manager
3.425925925925926Help Desk Software,Network Management Software,ITSM Suitewww.emc.com508-435-1000VMware Service Manager User Reviews
iET SolutionsiET ITSM
0.2222222222222222Help Desk Software,ITSM Suitewww.iet-solutions.com1-866-iET-1850iET ITSM User Reviews
IBMTivoli Service Request Manager
2.75Call Center Software,Help Desk Softwarewww.ibm.com800-426-4968IBM TSRM User Reviews
Inteq CorporationInfraDesk
1.5555555555555556Help Desk Software,ITSM Suitewww.inteqnet.com888.448.6468 InfraDesk User Reviews
EpicorEpicor ITSM
1.3888888888888888Help Desk Software,ITSM Suitewww.epicor.com1-800-999-6995Epicor ITSM User Reviews
HelpSTAR HelpSTAR
0Help Desk Softwarewww.helpstar.com1.800.563.4357HelpSTAR User Reviews
ParatureParature
1.3333333333333333Help Desk Software,Chatwww.parature.com1-877-GO-PARATUREParature User Reviews
TechExcelServiceWise
1.962962962962963Help Desk Software,ITSM Suitewww.techexcel.com(925) 871-3900 ServiceWise User Reviews
ScriptLogic CorporationHelp Desk Authority
0Help Desk Softwarewww.helpdesksoftware.com1-561-886-2400Help Desk Authority User Reviews
LogicNowperldesk
1.3333333333333333Help Desk Softwarewww.perldesk.com877 80 LOGICperldesk User Reviews
HornbillSupportworks
0Help Desk Software,ITSM Suitewww.hornbill.com+44(0)208 582 8282Supportworks User Reviews
OracleOracle IT Service Management Suite
1.3055555555555556ITSM Suitewww.oracle.com1-800-633-0738Oracle ITSM User Reviews
LiveTime SoftwareLiveTime
0Help Desk Software,ITSM Suitewww.livetime.com(949) 777 5800LiveTime User Reviews
ActiveCampaign, Inc.ActiveCampaign Help Desk Software
0Help Desk Software,Knowledge Management Softwarewww.activecampaign.com/helpdesk/(888) 227-5040ActiveCampaign Help Desk User Reviews
NagiosNagios Core
1.5625Network Management Softwarewww.nagios.com1-888-624-4671Nagios Core User Reviews
The Cacti GroupCacti
0Network Management Softwarewww.cacti.netCacti User Reviews
nmonntop
0Network Management Softwarehttp://www.nmon.net/ntop User Reviews
The OpenNMS Group, Inc.OpenNMS
0Network Management Softwarewww.opennms.com+1 919-533-0160OpenNMS User Reviews
Zenoss Inc.Zenoss Core
0Network Management Softwarewww.zenoss.com+1-410-990-0274Zenoss Core User Reviews
CoveoCoveo
3.125Knowledge Management Softwarewww.coveo.com1.800.635.5476Coveo User Reviews
OracleEventum
0Help Desk Softwarewww.oracle.com1-800-633-0738Eventum User Reviews
OlarkOlark
1.375Chatwww.olark.comOlark User Reviews
Layton Technology, Inc.Layton ServiceDesk
1.09375Call Center Software,Help Desk Software,ITSM Suitewww.laytontechnology.com(813) 818-9800Layton ServiceDesk User Reviews
Layton Technology, Inc.Layton AuditWizard
0Configuration Managementwww.laytontechnology.com(813) 818-9800AuditWizard User Reviews
Salesforce.comService Cloud
0CRM,Call Center Software,Help Desk Softwarewww.salesforce.com415-901-7000 Salesforce Service Cloud User Reviews
Salesforce.comSalesforce Chatter
0Otherwww.salesforce.com415-901-7000 Chatter User Reviews
RightNow TechnologiesRightNow CX
0Call Center Software,Help Desk Softwarewww.rightnow.com(877) 522-4200RightNow CX User Reviews
Puppet LabsPuppet
0Configuration Managementwww.puppetlabs.com(877) 575-9775Puppet User Reviews
Opscode, Inc.Chef
0Configuration Managementwww.opscode.com(206) 508-4799Chef User Reviews
ZohoServiceDesk Plus
3.2327586206896552Call Center Software,Help Desk Software,ITSM Suitewww.manageengine.com(925) 924-9500 ServiceDesk Plus User Reviews
ZohoOpManager
0Network Management Softwarewww.manageengine.com(925) 924-9500 OpManager User Reviews
AssistlyAssistly
3.125CRM,Help Desk Softwarewww.assistly.com(877) 226-9212Assistly User Reviews
ZohoZoho Support
0Call Center Software,Help Desk Softwarewww.manageengine.com(925) 924-9500 Zoho Support User Reviews
ENTP Tender Support
0Help Desk Softwareentp.com(503) 877-ENTP (3687)Tender Support User Reviews
WebGroup Media LLCCerberus Helpdesk
0Help Desk Softwarewww.cerberusweb.com/(714) 671-9090Cerberus User Reviews
Doug LuxemLiberum Help Desk
0Help Desk Softwareblog.luxem.org/Liberum User Reviews
Metadot CorporationMojo Helpdesk
2.0625Help Desk Softwarewww.metadot.com(512) 346-0360Mojo User Reviews
OmniTIReconnoiter
0Network Management Softwareomniti.com/(443) 325-1357Reconnoiter User Reviews
NimsoftNimsoft Monitor
0Network Management Softwarewww.nimsoft.com(408) 796-3400Nimsoft Monitor User Reviews
ServiceTonic S.L.ServiceTonic
2.1875Help Desk Software,ITSM Suitewww.servicetonic.com+34 (902) 006-544ServiceTonic User Reviews
ZABBIX SIAZABBIX
0Network Management Softwarewww.zabbix.com(877) 492-2249ZABBIX User Reviews
NimsoftNimsoft Service Desk
0Help Desk Softwarewww.nimsoft.com(408) 796-3400Nimsoft Service Desk Reviews
SpiceworksSpiceworks
0Network Management Softwarewww.spiceworks.com512.628.8280Spiceworks User Reviews
C2 InnovationsC2 Enterprise
0Help Desk Softwarec2innovations.ca450.978.1200C2 User Reviews
Opsera Ltd.Opsview
0Configuration Management,Network Management Softwarewww.opsview.com+44 (0)845 057 7887Opsview User Reviews
KratosdopplerVue
0Network Management Softwarewww.kratosnetworks.com(703) 668-1000dopplerVue User Reviews
Paessler AGPRTG
0Network Management Softwarewww.paessler.com+49 911 93775-0 PRTG User Reviews
NimsoftNimsoft Unified Manager
0Network Management Software,ITSM Suitewww.nimsoft.com(408) 796-3400Nimsoft Unified Manager Reviews
Giteso LimitedTree.io
2.234375CRM,Help Desk Software,Otherwww.tree.io+44(0)203 318 5810Tree.io User Reviews
Ganglia Monitoring SystemGanglia Monitoring System
0Network Management Softwareganglia.info/Ganglia User Reviews
TclMonTclMon
0Network Management Softwaretclmon.sourceforge.net/TclMon User Reviews
Splunk Inc.Splunk
0Configuration Management,Network Management Software,Otherwww.splunk.com+1 415.848.8400Splunk User Reviews
Raden SolutionsNetXMS
0Network Management Software+371 22 12 12 87 NetXMS User Reviews
Dartware, LLCInterMapper
0Network Management Softwarewww.intermapper.com+1 603.643.9600InterMapper User Reviews
IpswitchWhatsUp Gold
1.84375Network Management Softwarewww.whatsupgold.com781-676-5700WhatsUp Gold User Reviews
SolarWindsOrion Network Performance Monitor (NPM)
0Network Management Softwarewww.solarwinds.com866.530.8100Orion NPM Reviews?
EasyVista (USA HQ)EasyVista
0Help Desk Software,Configuration Management,ITSM Suitewww.easyvista.com+1 (888) EZV ITSMStaff&Line User Reviews
ENC Technology Corp.eBLVD
0Help Desk Softwarewww.eblvd.com(760) 727-7277eBLVD User Reviews
SymantecAltiris IT Management Suite
0ITSM Suitewww.symantec.com1 650-527-8000Altiris IT Management Reviews
SymantecSymantec ServiceDesk
0Help Desk Softwarewww.symantec.com1 650-527-8000Symantec ServiceDesk Reviews
SococoTeam Space
0Collaborationwww.sococo.com650-265-7013Team Space Reviews
uptime software inc.up.time
0Network Management Softwarewww.uptimesoftware.com416.868.0152uptime Reviews
Inquira (Acquired by Oracle)Inquira Knowledge Platform
0Knowledge Management Softwareinquira.com650-246-5000InQuira User Reviews
IntelliResponseAnswer Suite
0Knowledge Management Software(416) 214-9337 Answer Suite User Reviews
ProactivaNETProactivaNET
2.8541666666666665Help Desk Software,ITSM Suiteen.proactivanet.com(+ 34) 985 099 215 ProactivaNET Reviews
LanWorks Software, Inc.School HelpDesk
0Help Desk Software,Otherwww.schoolhelpdesk.net(888) 858-3822SchoolHelpDesk.net Reviews
PRD SoftwarePRD HelpMaster
0Help Desk Softwarewww.helpmasterpro.com61 (2) 6278-4664HelpMaster Reviews
IT SmartDesk Ltd.IT SmartDesk
0Help Desk Softwarehttp://www.itsmartdesk.comIT SmartDesk Reviews
SAManageSAManage
4.055555555555555Help Desk Software,Configuration Managementhttp://www.samanage.com+1 888 250-8971SAManage Reviews
SUMMUS Software, Inc.Summus IT Management Suite
0ITSM Suitesummussoftware.com510-780-3888Summus Reviews
New RelicNew Relic
0Application Monitoring,Server Monitoringhttp://newrelic.com(888) 643-8776New Relic Reviews
LinkedIn (open source project sponsor)glu
0Server Monitoringlinkedin.github.comglu Reviews